What do processes, products, projects and people all have in common? They each require varying degrees of quality management. Data quality, performance testing, development sprints - each of these terms tend to be incredibly familiar to leaders working in a technical environment, but tend to get pushed out of many strategic discussions because of their operational or tactical orientation. But beware overlooking the importance of these critical factors say Rozelle Cawthorn, a long-time consultant and Director of Quality and Configuration Management. He joins co-hosts Brian Comerford and Nick Lozano to discuss what it takes in terms of organizational discipline, divisional leadership, and agile principles to make this tough practice happen seamlessly behind-the-scenes.
00:00 Show Intro
02:55 Rozelle Cawthorn Intro
06:51 What is Quality
37:59 Commander's Intent
43:21 Recommended Books
44:25 Connect with Rozelle and Closing
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